Privacy Policy— Inkjet World (inkjetworld.ie)

Last updated: 03-Sept-2026

This Privacy Policy explains how Inkjet World (“we”, “us”, “our”) collects, uses, shares, and protects your personal data when you visit our website, create an account, place an order, or otherwise interact with us. We are committed to processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the Data Protection Act 2018, and the ePrivacy Regulations (S.I. No. 336 of 2011, as amended).

Who we are

Company registration number (CRO): 323060
Registered / trading address:Unit 8, Glenroyal Shopping Center, Maynooth, Co. Kildare ,W23 P03A

Email: info@inkjetworld.ie
Phone: +(01) 610 6717
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above, or see Section 12 below.

What Personal Data We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

• Contact details: name, email address, phone number, delivery and billing address.
• Order and transaction data: products or services ordered, order history, invoices, and files you upload for printing or design (e.g. images, artwork, logos, documents — which may themselves contain personal data of you or third parties, such as photographs).
• Payment information: processed on our behalf by our payment provider ([insert actual provider, e.g. Stripe / PayPal / SumUp]). We do not store your full card details on our own servers.
• Account information: if you create an account, your login details and saved preferences.
• Communications: records of emails, contact form submissions, phone calls, or messages you send us, including queries or complaints.
• Technical data: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies (see Section 6).
• Marketing preferences: whether you have opted in or out of receiving marketing communications from us.

We do not knowingly collect personal data directly from children. Where content you upload (e.g. a photo) includes a child, you confirm you have the authority of a parent or guardian to share it with us for the purpose of your order. In line with the Data Protection Act 2018, the age at which a young person in Ireland may give their own consent to information society services is 16; where a service on our Site relies on consent from a user under that age, we require the consent of a parent or guardian.

How We Use Your Personal Data and Our Legal Basis

We only use your personal data where we have a valid legal basis to do so under the GDPR. The table below sets out our main purposes and the corresponding legal basis.

• Process and fulfil your orders, including printing, design, and delivery — basis: performance of a contract with you.
• Communicate with you about your order, including confirmations, updates, and customer service queries — basis: performance of a contract; legitimate interests.
• Create and manage any account you hold with us — basis: performance of a contract.
• Process payments and prevent or investigate fraud — basis: performance of a contract; legal obligation; legitimate interests.
• Send you marketing communications about similar products where you are an existing customer, or where you have otherwise consented — basis: legitimate interests (existing customers, subject to your right to object) or consent (new contacts); you can opt out at any time (see Section 8).
• Understand and improve our Site, products, and services, including through analytics — basis: legitimate interests, or consent where analytics cookies require it (see Section 6).
• Comply with our legal, tax, and accounting obligations — basis: legal obligation.
• Respond to complaints, enforce our Terms and Conditions, and establish or defend legal claims — basis: legitimate interests; legal obligation.

Sharing Your Personal Data

We share personal data only where necessary, and only with the following categories of recipients:

• Delivery and courier partners (e.g. [insert actual courier partner(s), such as An Post, DPD or Fastway]), to deliver your order.
• Payment processors (e.g. [insert actual provider]), to process payments securely.
• IT, hosting, and website service providers, who support our systems and the Site.
• Email marketing or CRM providers, where used, to manage communications you have agreed to receive.
• Professional advisors, such as our accountants, auditors, or legal advisors, where necessary.
• Regulatory bodies, tax authorities, or law enforcement, where we are required to do so by law.

We do not sell your personal data to third parties.

Some of our service providers may be located outside the European Economic Area (EEA). Where this is the case, we ensure an appropriate safeguard is in place before the transfer takes place, such as an adequacy decision by the European Commission or Standard Contractual Clauses approved by the European Commission, together with any supplementary measures required. You can request further details of these safeguards by contacting us.

 

Cookies and Similar Technologies

Our Site uses cookies and similar technologies in accordance with the ePrivacy Regulations (S.I. No. 336 of 2011, as amended), which are enforced in Ireland by the Data Protection Commission. Cookies are used to:

• Ensure the Site functions correctly and securely (strictly necessary cookies — these do not require consent);
• Understand how visitors use our Site (analytics cookies, e.g. Google Analytics);
• Support advertising or remarketing, where used.

Where cookies are not strictly necessary for the Site to function, we will ask for your consent before placing them, via a cookie banner or preference tool on first visiting the Site. You can withdraw or change your consent at any time through that tool, or by adjusting your browser settings to block or delete cookies (noting this may affect how the Site functions). For a full list of the cookies we use and their purpose, see our [Cookie Notice / cookie settings tool].

Data Retention

We keep personal data only for as long as necessary for the purposes it was collected, including to meet legal, accounting, or reporting requirements. As a guide:

• Order and invoice records: retained for 6 years from the end of the relevant tax year, in line with Irish Revenue record-keeping requirements.
• Account information: retained for as long as your account remains active, and for a reasonable period afterwards in case you wish to reactivate it.
• Marketing contact details: retained until you unsubscribe or ask us to delete them.
• Uploaded artwork and design files: retained for [insert period, e.g. 12 months] after order completion to assist with reprints or queries, unless you ask us to delete them sooner.
• Website and analytics data: retained in line with the retention settings of the relevant analytics or hosting provider, and reviewed periodically.

Your Rights

Under the GDPR and the Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you;
• Rectify inaccurate or incomplete data;
• Erasure of your data (the “right to be forgotten”), subject to legal exceptions (for example, we may need to retain order records for tax purposes);
• Restrict, or object to, our processing of your data in certain circumstances;
• Data portability, to receive data you provided to us in a structured, commonly used, machine-readable format;
• Withdraw consent at any time, where our processing is based on consent (for example, marketing emails — you can unsubscribe via the link in any email); and
• Lodge a complaint with the Irish Data Protection Commission (DPC) if you believe your data has been mishandled.
  
  • Data Protection Commission — 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland. Website: www.dataprotection.ie.
    To exercise any of these rights, please contact us using the details in Section 1. We will respond within one month of receiving a valid request, as required by the GDPR (this may be extended by up to two further months for complex requests, in which case we will explain why).

Marketing Preferences

Where you have agreed to receive marketing communications from us, you can opt out at any time by clicking the unsubscribe link in any marketing email, updating your preferences in your account, or contacting us at info@inkjetworld.ie. We will stop sending marketing communications as soon as reasonably practicable, and in any event within a reasonable period. Opting out of marketing does not affect service communications relating to an order you have placed.

Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, loss, or misuse, including encryption of data in transit, access controls, and secure storage with our hosting and payment providers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. In the unlikely event of a personal data breach that poses a risk to you, we will notify the Data Protection Commission and, where required, affected individuals, in accordance with the GDPR.

Third-Party Links

Our Site may contain links to third-party websites, including couriers, payment providers, and social media platforms. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable law. The current version, showing the date it was last updated, will always be available on this page. Where changes are significant, we will take reasonable steps to bring them to your attention, for example by email or a notice on the Site.